OpenAI is increasingly focusing on the emotional connections users form with artificial intelligence systems, particularly language models like ChatGPT. According to a detailed blog post by OpenAI researcher Joanne Jang, the organization prioritizes building AI models that serve people first and is actively researching the impact of AI on users' emotional well-being. This approach reflects a growing recognition that users often develop emotional attachments to AI, treating systems like ChatGPT as if they were alive or human. OpenAI's safety work now includes studying these emotional dynamics closely to better understand how AI design and post-training influence user feelings and interactions. The company plans to share further insights as their research progresses.
Emotional attachment to language models is already here. Very nice piece on the emotional side of how people interact with ChatGPT. They're seeing more users treating ChatGPT like a person—thanking it, talking to it, even thinking it’s “alive.” People are actually treating it https://t.co/6felx1SqOl
Great post from @joannejang on relationships people can form with AI. How we feel about AI is an increasingly important topic; we want to understand how this is influenced by the design/post-training of the system. https://t.co/sz74u6yh2V
This is a very thoughtful and insightful post from Joanne on how OpenAI is thinking about model behavior and the emotional connection people feel towards AI systems. https://t.co/b1HpKibTBA