Cisco Unveils AI-Powered Webex Solutions to Enhance Customer Experiences https://t.co/29gGBCZ9yy #BigDATAwire #datanami #TCIwire
Cisco’s new AI agents and assistants aim to ease customer service headaches https://t.co/4yZnZm6EIh
Cisco Unveils AI-Powered Webex Solutions to Enhance Customer Experiences https://t.co/J4yv0f2cdU #AIwire #TCIwire
Cisco has introduced a series of AI-driven enhancements to its Webex platform at the WebexOne conference in Florida. Key updates include the launch of Cisco Spatial Meetings and the Webex AI Assistant, designed to improve collaboration and customer service experiences. The company also unveiled AI-powered chatbots for its Webex Contact Center, aimed at transforming customer interactions. These innovations are expected to be available in the second quarter of 2025. The new features include AI-generated scripts from PowerPoint decks and a spatially-aware 3D meeting experience, reflecting Cisco's commitment to integrating advanced AI solutions into its offerings.
