Regal Claims Superior Chatbots Amid Skepticism, Reports TechCrunch

Regal has made a bold claim that its customer service chatbots, as reported by TechCrunch, outperform most others in the market. This assertion comes amidst widespread skepticism about the efficacy of AI in customer service. A recent Gartner survey revealed that 64% of consumers prefer not to interact with AI-driven customer service solutions. Despite this, Regal is confident in the superior performance of their chatbots.