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Martin Lewis' MSE warns EE and Plusnet customers 'you are due to get refunds' https://t.co/EpE8UKCuxJ
The media watchdog said Wednesday it has fined telecoms group BT £2.8 million ($3.6 million) for failing to provide enough information to more than a million customers of mobile phone network EE and internet service provider Plusnet. https://t.co/hRt4jyJdcx
BT has been fined £2.8m after EE and Plusnet failed to provide clear and simple contract information to more than a million customers. Read more 🔗 https://t.co/6sFh6QQPOr
BT has been fined £2.8 million ($3.6 million) by Ofcom for failing to provide clear and simple contract information to 1.1 million customers of its EE and Plusnet services. The fine is a result of contract failures that affected millions of customers, leading to exit fees that will now be refunded. The media watchdog announced the penalty, highlighting the telecom group's failure to meet regulatory standards in the UK.
