TikTok is planning to lay off several hundred content moderators in the United Kingdom as part of a broader shift towards using artificial intelligence (AI) for content moderation. The company cited technological advances, including large language models (LLMs), as key factors enabling this transition. Despite the UK’s Online Safety Act, which aims to regulate online content and protect users, TikTok is reducing its human moderation workforce. The move has drawn criticism, with some accusing TikTok of union-busting amid the layoffs. Industry experts note that while AI is increasingly used to replace human moderators, the technology is not yet fully reliable in identifying harmful content. This transition reflects a wider trend in digital platforms adopting AI to manage content, though it raises concerns about the effectiveness and implications of automated moderation systems.
How AI is increasingly being used to replace human content moderators, who say that the tech is not yet capable of reliably identifying harmful content (@cecianasta / Bloomberg) https://t.co/epRfUhK08m https://t.co/y3PT2AssiH
TikTok to lay off hundreds of UK moderators as it shifts to AI https://t.co/k7Ecb102VV
“AI Bots are reshaping how the internet is accessed and experienced, introducing new complexities for digital platforms,” said Arun Kumar, senior security researcher at Fastly. https://t.co/7UDOT8CpL8 #Tech | #News | #AI | #AIBots | #AICrawlers | #BotTraffic