
The UK's financial regulator has issued a warning that banks and building societies need to enhance their support for customers affected by bereavement or those registering a power of attorney. The Financial Conduct Authority (FCA) emphasized that these institutions should do more to assist individuals in vulnerable situations. This call for improved support comes amid ongoing scrutiny of banks' policies regarding bereavement and power of attorney, as the FCA continues to investigate their practices in this area. The regulator's comments highlight a growing concern about how financial institutions manage sensitive circumstances for their clients.
UK lenders fret over risk-transfer market after BoE warning https://t.co/3ZuouVDZtW
FCA probes banks on bereavement and power of attorney policies: “banks and buildings societies should do more to help customers in vulnerable circumstances, such as those affected by bereavement or registering a power of attorney.” https://t.co/oAfVvVKKUX
Banks and building societies 'should do more' to support bereavement customers, regulator warns https://t.co/gTa9r25iPW