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“This company is reborn, and now on fire. Forgive the cheese but these 2.5 years have really shown me what hard work, focus, and good old fashioned innovation, business, and management fundamentals can deliver.” Incredible story https://t.co/QuS2Kb6dIG
Wild to think that 6yrs ago, we started a company that would be worth $7B today. It seemed impossible to leave the cushy walls of Google but it ended up being the best decision I've ever made. You can just do things. https://t.co/QcrFZ0k3Wt
This is a story about how we rebooted a 15 year old decelerating business to be on course to be the fastest growing large software company in the world in four quarters from today… :) The Q1 Intercom board meeting starts in one hour. Q1 FY26 was the largest quarter by net new https://t.co/LKe0pFzeIW
Intercom reported its largest quarter by net new annual recurring revenue (NNARR) in the first quarter of fiscal year 2026, marking a milestone in the company's nearly 15-year history. Since the return of the current CEO, the company has undergone a significant turnaround, transitioning from a period of deceleration to positioning itself as potentially the fastest-growing large software company globally within four quarters. This transformation reflects a strategic reboot focused on innovation, disciplined management, and business fundamentals. The company's growth trajectory has been noted as remarkable, with co-founders reflecting on the journey from startup to a valuation of $7 billion over six years.
