Bank of America is required to face a lawsuit over claims it failed to honor a commitment to refund overdraft fees to customers who were financially impacted by the COVID-19 pandemic. The lawsuit alleges that the bank reneged on promises made to provide financial relief through its 'Client Assistance Program'. A federal judge has ruled that the customers' allegations that the bank misled them via its website and mobile app are plausible, allowing the case to proceed in federal court.
Federal Court Confirms Case Challenging Bank of America’s Fraudulent COVID Relief Program Can Proceed https://t.co/sgLFyrRJLt #BofA #covid19 #covidrelief @quitamattorney https://t.co/Em9BaUcCjs
A federal judge ruled that Bank of America customers plausibly alleged that the bank misled them on its website and mobile app by promising relief from overdraft and insufficient fund fees after it had quietly ended its 'Client Assistance Program' https://t.co/Q4HszxH3cy https://t.co/yrzK41SCaO
Bank of America must face overdraft fee refund lawsuit https://t.co/QHQZ1d60AU https://t.co/rPGLCogCj5