
The Federal Trade Commission (FTC) has taken action against a fraudulent student debt relief scheme that misled Spanish-speaking borrowers, resulting in significant financial losses. The scheme falsely claimed affiliation with the U.S. Department of Education and exploited thousands of individuals. Concurrently, a lawsuit has been filed against the Missouri Higher Education Loan Authority (MOHELA) by the American Federation of Teachers (AFT) and other organizations, alleging that MOHELA mismanaged accounts for 8 million borrowers. The lawsuit accuses MOHELA of prioritizing profits over borrower service, leading to higher monthly payments and obstructing access to debt relief. Critics, including Senators Chuck Schumer, Bernie Sanders, and Elizabeth Warren, have expressed their support for holding MOHELA accountable for its alleged mismanagement and harm to borrowers.
A new lawsuit claims that as MOHELA's student loan business grew, borrowers spent hours on hold, had too high monthly payments auto-debited from their accounts and were stymied from accessing debt relief https://t.co/USyjPvmC0u
MOHELA knew exactly the responsibilities it took on as a servicer & willfully disregard those responsibilities, instead gobbling up more of the market even as its incapacity & unwillingness to serve existing borrowers was increasingly apparent. #FireMOHELA https://t.co/dZB2qEDzvU
Student-loan servicer’s ‘Kafkaesque’ customer service kept borrowers in debt, suit claims https://t.co/SfENSmb4dr



