The Federal Trade Commission (FTC) has taken action against online used car dealer Vroom for deceiving customers, failing to deliver on time, and not providing required disclosures. Vroom has agreed to a $1 million settlement for consumer redress as of July 2. In a related move, the FTC has warned companies to stop warranty practices that harm consumers' right to repair, specifically targeting the use of 'warranty void if removed' stickers and tying warranties to the use of branded parts. The FTC has sent letters to eight companies regarding these practices as of July 3.
Costco might owe you money. As part of a class action lawsuit, Costco has been ordered to pay $2 million to customers who purchased Kirkland Signature Moist Flushable Wipes between July 1, 2011, and May 31, 2017. https://t.co/pSkfX8Fj9b
FTC to PC Vendors: Removing a Product Sticker Doesn't Void the Warranty https://t.co/xEPBvOrJ7Q
FTC Warns Three PC Tech Companies of Potential Warranty Violations https://t.co/o49foror1c