Salesforce is considering adopting consumption-based pricing for its AI agents, with a goal to have 1 billion agents in use by 2026. Currently, there are around 200 million AI agents in trials. CEO Marc Benioff has noted customer dissatisfaction with Microsoft's AI CoPilots, citing issues with accuracy and response quality. Salesforce is processing trillions of automated workflows and analyzing 250 petabytes of data, highlighting the value of AI agents in enhancing productivity and automation. The company also reported a big earnings beat.