Apr 15, 06:40 PM

U.S. Agencies Probe Unfair Practices in Airline, Credit Card Rewards Programs

U.S. government agencies, including the Consumer Financial Protection Bureau (CFPB) and the Department of Transportation, are set to hold a joint hearing on May 9 to investigate potentially unfair practices in airline loyalty and credit card rewards programs. This initiative, highlighted by the involvement of Colorado Attorney General Phil Weiser and a new partnership at Denver International Airport (DIA), aims to enhance the review and resolution of consumer complaints against airlines. The hearing responds to concerns that a significant portion of Americans, estimated at 41%, who possess travel rewards credit cards may not be receiving the promised benefits.