
As health plans increasingly rely on technology to deny treatment, physicians are fighting back with chatbots that synthesize research and make the case for patient care. Prior authorization, a process where doctors must get permission from insurance companies before providing medical services, has become a significant challenge and a nightmare for many. This situation has escalated into an AI arms race between insurers and healthcare providers, where patients often lose. Doctors are now using tools like Doximity GPT, a HIPAA-compliant version of the chatbot, which has reportedly halved the time spent on prior authorizations, according to Dr. Tariq. However, insurers are also leveraging AI to deny these appeals, creating a complex battle over patient care.



Doctors are using chatbots to help draft appeals for insurance coverage decisions-- a great example of an answer to my question "to what problem is ChatGPT the solution?" But: insurers are using AI to help deny these appeals which leaves us...where? https://t.co/X21wLwnNYa
Doctors are taking the “write me a letter in the style of @patio11” approach en masse to manage prior authorizations “Dr. Tariq said Doximity GPT, a HIPAA-compliant version of the chatbot, had halved the time he spent on prior authorizations.” https://t.co/nkgMZBoQqx https://t.co/Y0TsxRNoyD
“As health plans increasingly rely on technology to deny treatment, physicians are fighting back with chatbots that synthesize research and make the case.” Algorithms vs clinicians ….. https://t.co/mA8WbMrDf4