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Reserve Bank of India (RBI) Governor Shaktikanta Das has urged bank boards to enhance their internal governance frameworks to address unethical practices within the banking sector. Das highlighted issues such as mis-selling of products and the opening of accounts without proper Know Your Customer (KYC) verification. He emphasized the need for banks to structure staff incentives in a way that discourages such practices. Additionally, Das expressed concerns over banks misclassifying complaints as 'customer queries' to avoid accountability.
STORY | RBI cautions public about 'deepfake' video of governor being circulated on social media READ: https://t.co/OU4aTXOG5w https://t.co/0jc8hprKJY
RBI Governor Shaktikanta Das expressed concerns over instances where in banks misclassify complaints as "customer queries" #FinanceBanking #RBIGov https://t.co/vv0G4OGQb4
RBI cautions public on deepfake videos of Top Management circulated over social media giving financial advice ‘It has come to the notice of @RBI that fake videos of the Governor are being circulated in social media that claim launch of or support to some investment schemes by… https://t.co/S2gDH1NHWB
