The criticism companies might face for pursuing arbitration might pale compared with the benefits arbitration offers in keeping potentially unflattering information about personnel issues or other practices out of the public spotlight. https://t.co/qzWUFVUfNi
Companies should approach arbitration with caution, with a full assessment of the potential benefits and drawbacks, including “being well aware of what could blow up in your face.” That’s where Disney finds itself. The fallout will linger for some time. https://t.co/OghqWM2xBC
Disney’s Shocking Defense: How Signing Up for a Free Trial Blocked a Family from Suing After a Tragic Accident. Visit the link below to watch the full episode: https://t.co/LV4dkbuh0O https://t.co/c0Bfq1Tmpt
Disney is facing significant public relations challenges following its decision to use arbitration in a legal dispute. The company's move to bypass the courts has drawn criticism, highlighting the PR risks and business implications associated with such strategies. Josh D'Amaro's public statement suggests there are deeper issues within Disney's legal strategy. The controversy intensified when it was revealed that a family was blocked from suing after a tragic accident due to a free trial sign-up. Reporter Maria Dinzeo has covered the full story. Experts caution that while arbitration can keep sensitive information private, it can also backfire, as seen in Disney's case.