
Coinbase, a major cryptocurrency exchange, has been facing criticism and concerns from users over account restrictions. Reports indicate that numerous users have been locked out of their accounts, unable to access their funds. Coinbase has responded to these complaints by acknowledging the surge in account reactivations and restrictions, attributing some of the issues to misinformation and fear, uncertainty, and doubt (FUD). The company has assured that they are actively working to address these issues, emphasizing their efforts to respond to affected users as quickly as possible. However, users have expressed frustration over the lack of acknowledgment of their problems, with some suggesting that Coinbase needs to improve its customer support and communication. Additionally, there are concerns about the use of VPNs and the potential for a forensic investigation under the new administration.
Hey Coinbase friends I know you are trying to improve here and handle a difficult situation, but a good way to start with would be to just acknowledge your user's problems and complaints instead of calling it FUD. I know you can do better! Please do 🙏 https://t.co/Or7PwmTZ4O
NEW: @CoinbaseSupport WARNS "THERE'S A LOT OF FUD/MISINFORMATION OUT THERE ABOUT @coinbase RESTRICTING ACCOUNTS" - "IF YOU ARE RESTRICTED, WE'RE NOT IGNORING YOU; WE'RE WORKING HARD TO RESPOND ASAP" https://t.co/K1MjxIIWIT
Coinbase just said they’ve seen a surge in new & old users re-activating their accounts This is in response to users posting that their accounts are being restricted https://t.co/oIMeQJWhQG