Parloa, a Berlin-based conversational AI platform focused on automating call center operations, has successfully raised $66 million in a Series B funding round led by Altimeter Capital. This follows a $21 million Series A round in 2023. Parloa's technology, which integrates AI for handling both voice and text interactions, aims to transform customer experiences, particularly for large enterprises. Altimeter Capital's partnership, highlighted by Malte Kosub, underscores their commitment to revolutionizing customer service with AI.