Infosys has announced an expansion of its collaboration with NVIDIA to develop generative AI-powered solutions aimed at enhancing customer-centric services for telecommunications companies. The partnership will leverage NVIDIA's technologies, including NIM inference microservices and Riva for real-time conversational AI. Infosys has also developed three domain-specific generative AI solutions tailored for telecom network operations and contact centers, utilizing its Infosys Topaz platform. This initiative is part of a broader trend where generative AI is increasingly being integrated into various sectors, including marketing and entertainment, signaling a significant transformation in how businesses operate and engage with customers.