Mar 25, 09:58 PM

Salesforce Enhances Service Cloud with Generative AI Helpers, Targets Field Service Users to Reinvent Its Growing AI Business

Salesforce is enhancing its Service Cloud with expanded AI features, specifically targeting Field Service users with generative AI helpers. The company aims to reinvent itself through its growing AI business, focusing on both white-collar and blue-collar workers.

#Salesforce #Service Cloud #Field Service

Written with ChatGPT (GPT-3).

Sources

Constellation Research@constellationr
2 years ago
.@Salesforce Field Service users get generative AI helpers https://t.co/gECDgKLEbl @TechTarget @DonFluckinger “[The industry] sets AI expectations for all the white-collar workers out there, but it's the blue-collar guys in the field service trucks that….” - @lizkmiller
MarketWatch@MarketWatch
2 years ago
How Salesforce is looking to reinvent itself with its fledgling AI business https://t.co/fu42QmsOaf
MarketWatch@MarketWatch
2 years ago
Salesforce looks to reinvent itself again with its fledgling AI business https://t.co/W0xOCj2t6B

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Salesforce Enhances Service Cloud with Generative AI Helpers, Targets Field Service Users to Reinvent Its Growing AI Business

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