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Silicon Valley executives have raised $50 million for Crescendo, a startup providing AI-enhanced contact center services. The Series B funding round was led by General Catalyst, Celesta Capital, and Alorica, valuing the company at $500 million. Crescendo has also acquired Idaho-based outsourcing company PartnerHero. The startup boasts over $50 million in net revenue, 200+ enterprise customers with over $100k in annual contract value (ACV), and is EBITDA positive. The funds will be used to boost the capabilities of its AI model and double down on its go-to-market strategy.
The startup raised a $500m Series B to boost the capabilities of its AI model and double down on its go-to-market strategy https://t.co/oCYYtxmZZi
Crescendo raises $50M for its AI-powered customer service platform https://t.co/Xj88Of6Q55
Crescendo - The Next Episode: https://t.co/WkSzBWBexy 🏦 Raised over $50 million from @GeneralCatalyst, @CelestaCapital and @OfficialAlorica 💵 Well over $50M in net revenue today 🤝 200+ enterprise customers, with over $100k in ACV 💰EBITDA +ve at this revenue scale…
