Manychat, a Palo Alto-based company specializing in conversational AI and automation tools for businesses on social and messaging platforms, has raised $140 million in a Series B funding round led by Summit Partners. This follows an $18 million Series A round in 2019. The company, which serves approximately 1.5 million customers, plans to use the new capital to enhance its automated messaging platform with AI capabilities and expand its social chat offerings through AI agents. Manychat aims to drive innovative engagement across multiple channels while emphasizing that customer conversations should not focus solely on conversions and commerce.
Palo Alto, California-based Manychat, a company that provides conversational AI and automation tools for businesses across social and messaging platforms, has raised $140 million in growth capital led by Summit Partners. https://t.co/rW4iGsIUUN
Manychat raised $140 million to help brands send marketing messages on social media https://t.co/iJCtWajgzq
.@ManychatHQ gets $140 million to expand social chat with AI agents https://t.co/Pnm5Lf1dpR @SiliconANGLE @Mike_Wheatley “Companies must ensure that the conversation isn’t always about customer conversions and commerce-driven, because this is…” - @lizkmiller https://t.co/0BM42xnawn