Palona AI Raises $10 Million to Develop Human-like AI Agents for Retail, Competing with Amazon and UberEats

Palona AI, a startup founded by three former engineering leaders from Google, Meta, and Samsung, has raised $10 million in seed funding to develop advanced AI agents aimed at enhancing customer interactions in retail. The funding round was led by investors including UpHonest Capital and Fusion Fund. The startup's goal is to create AI-powered sales agents that are not only more engaging and human-like but also emotionally attuned, polite, and brand-aware, positioning itself to compete with established giants like Amazon and UberEats. The funding will support the development of more reliable customer service chatbots that minimize errors.