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“It’s time to scale,” says @ujetcx’s new co-CEO @VasiliTriant. UJET is enhancing its AI-powered tools, and increasing the productivity of modern customer service teams — https://t.co/PXwezbbULi
Prepared, which wants to ‘revolutionize’ emergency 911 calls, raises $27M: A company that claims its tech can “revolutionize” emergency calls has raised $27 million in a Series B round led by Andreessen Horowitz. The company,… https://t.co/3HDfr62DWk #AI #AInews #AItips
💸 Bloomburg @Business #News: UJET gets $76M as Customer Service and #GenAI Merge 💰 https://t.co/IxAvBh41tx Recently @Discover started running ads about live #CustServ agents. Now well-run @ujetcx, a growing player in #CCTR #automation together with agents, gets serious funding… https://t.co/ugIhniNiSa
Ujet (@ujetcx), a startup specializing in software for contact centers, has raised $76 million in a Series D funding round led by Sapphire Ventures (@SapphireVC). The company, which aims to automate the $40 billion customer service sector using generative AI, also announced the appointment of Vasili Triant as its new co-CEO. The funding will be used to enhance Ujet's AI-powered tools and increase the productivity of modern customer service teams.