The Telecom Regulatory Authority of India (TRAI) has issued new directives to access providers under its Telecom Commercial Communication Customer Preference Regulations, 2018. These directives mandate that telecom operators enhance the user-friendliness of their mobile applications and web portals for the registration of Unsolicited Commercial Communication (UCC) complaints, preferences, and consents. TRAI's aim is to make the process of lodging spam complaints more accessible and efficient for users.