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DeepNewz, mobile.
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Amazon Web Services (AWS) has introduced new features for its Amazon Q in Connect, focusing on generative AI for contact centers. During a recent Generative AI Analyst Summit held in Seattle, AWS outlined a vision aimed at transforming business strategies for AI adoption. Key discussions included addressing common concerns regarding generative AI, particularly regarding data access and permissions. AWS representatives, including Liz Miller and Andy Thurai, emphasized the importance of thoughtful implementation to alleviate objections from potential users.
.@AWScloud's #generativeAI Vision https://t.co/Btxgcfhw4f At their recent Generative AI Analyst Summit in Seattle, AWS unveiled a vision that could reshape how businesses approach #AI adoption... - @AndyThurai
.@AWScloud’s Amazon Q in Connect adds more contact center GenAI https://t.co/xpvYMMk8pp “It is thoughtful around people's objections to adopting #generativeAI [like] 'will it actually give the wrong people permissions into the wrong things?'" - @lizkmiller @constellationr https://t.co/WhmE3ekHiY
SPONSORED: The Popular Way to Build Trusted Generative AI? RAG @awscloud https://t.co/acFG9WkJc3
