Fidelity trading platforms experienced outages just as U.S. stock markets opened for trading Monday morning, leaving many users of its online, mobile and Active Trader apps unable to execute buy or sell orders. https://t.co/pzTSecHE1L
Having problems accessing your Fidelity account today? You're not the only one. https://t.co/U6Mi2xOizb
Fidelity login glitch kept some investors out of their accounts as market rallied https://t.co/c2JdrVsaEf
Fidelity experienced a systemwide outage on Monday morning, May 12, 2025, coinciding with the U.S. stock market opening. The disruption affected multiple platforms, including Active Trader Pro, mobile apps, and online accounts, preventing many customers from accessing their accounts or executing trades. The issue occurred during a market rally, causing some investors to miss trading opportunities. Fidelity acknowledged the problem, stating they were working urgently to resolve it and apologized for the inconvenience. However, as of the latest reports, the company has not announced any plans to compensate customers for losses incurred due to missed trades.
