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Sanas has secured $65 million in Series B funding to enhance its real-time accent translation software, which utilizes artificial intelligence to modify call center workers' accents during conversations. The funding round, which values the company at over $500 million, was led by Quadrille and Teleperformance. This investment aims to accelerate the global adoption of Sanas’ technology, which seeks to improve communication in call centers. Industry experts have raised concerns about the potential challenges this technology may introduce, particularly regarding effective communication in customer service settings.
Sanas gets $65M in funding to expand its real-time accent translation software https://t.co/GzfJGvzwGJ @SiliconANGLE @Mike_Wheatley “This all ends up making communication harder, and it’s something that arguably matters in call centers more than...” - @holgermu https://t.co/w38aLO2icQ
RingCentral debuts AI phone agent for automating business calls https://t.co/K5NARYTG3L
Sanas gets $65M in funding to expand its real-time accent translation software https://t.co/491ypmzyH6 @SiliconANGLE @Mike_Wheatley “This all ends up making communication harder, and it’s something that arguably matters in call centers more than...” - @holgermu @constellationr
