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Jun 6, 05:55 AM
Marks & Spencer, NatWest, and UK Retailers Hit by DragonForce Cyberattacks Disrupting Payments and Customer Data
Britain
Infosec
Tech
World

Marks & Spencer, NatWest, and UK Retailers Hit by DragonForce Cyberattacks Disrupting Payments and Customer Data

Authors
  • BBC News (World)
  • BBC News (UK)
  • The Independent
18

In recent months, a series of cyberattacks have targeted several prominent retailers and financial institutions across the UK and the US. The incidents began in the UK with attacks on Harrod's, Marks & Spencer (M&S), and Co-op, causing disruptions including payment system outages. H&M also experienced an IT outage that prevented customers from completing payments. The outdoor and fitness retailer North Face reported a credential-stuffing attack that compromised customer accounts. Luxury brand Cartier suffered a data breach, prompting warnings to its customers. Victoria’s Secret and North Face were among the retailers affected by cyberattacks, with Victoria’s Secret facing a proposed class action lawsuit alleging negligence in protecting customer data following a May breach. Co-op has been working towards a complete recovery from its cyberattack. M&S was targeted by the DragonForce ransomware gang, which sent abusive and ransom demand messages directly to CEO Stuart Machin, including a gloating message reportedly from hackers in China. Eight M&S executives received payment demands via the DragonForce software platform. In the financial sector, NatWest experienced a major outage of its online banking app, leaving thousands of customers unable to access their accounts or send payments. NatWest issued an apology to its millions of app users following the disruption. These cyberattacks highlight ongoing vulnerabilities in retail and banking IT systems, with investigations and recovery efforts currently underway.

Written with ChatGPT (GPT-4).

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