Popular payment services like Zelle and Venmo are increasingly being exploited by fraudsters, posing significant risks to customers. In the UK, payment scams totaling £341 million were reported in 2023, according to the Britain regulator. Despite the high volume of fraud, some UK banks fully refund losses in less than 10% of cases. Victims of push payment scams face significant challenges in getting their money back. In the US, a Senate investigation found that only 12% of Zelle customers were reimbursed for disputed payments last year. In response, Democrats are introducing a bill to close loopholes in existing law to crack down on payment scams.