Following JPMorgan Chase's acquisition of First Republic Bank, numerous customers are experiencing significant issues with the integration process. Users report difficulties accessing their accounts, with some accounts not appearing in the Chase app and requiring separate logins. Complaints include problems with both business and personal accounts, with some customers unable to access their Chase Sapphire cards. One user reported having 10 accounts to transfer, but only 6 are showing up, with the other 4 under a different login. The transition, which was promised to be seamless, has been described by some as a 'mess,' leading to frustration and dissatisfaction among former First Republic clients.
Huntington: Hey Chase Bank, how is the integration with First Republic going? Chase: https://t.co/1lZOjTKtoB
It’s a total shit show. A friend of mine can’t even access his personal Chase Sapphire card because they bungled his company’s first republic transition. https://t.co/fmStuBLH5K
First Republic to Chase update: We have 10 accounts to transfer over. Only 6 of the accounts are showing up. Called Chase: The other 4 are somewhere else, under a different login. What a mess.