Glovo introduced a heat bonus for its delivery riders in Italy, offering an additional five cents per delivery when working in high temperatures, specifically above 35 to 40 degrees Celsius. The initiative was intended to compensate riders for the challenges of working in extreme heat. However, the bonus faced widespread criticism and was described as insufficient and controversial. Following the backlash, Glovo decided to suspend the heat bonus program for its Italian couriers. The company acknowledged the concerns raised and paused the bonus to reassess the approach.