The Federal Communications Commission (FCC) is set to examine customer service practices across the communications industry, reflecting ongoing concerns about consumer protection. In related developments, state attorneys general are focusing on robocall 'gateway' service providers, aiming to enhance regulatory scrutiny in this area. Additionally, a recent telecom alert highlighted several key issues, including a 4.9 GHz order, a privacy memorandum of understanding, and the suspension of a 911 tariff filing. The alert also mentioned updates to the E-Rate eligible services list, indicating a broader push for improved communication and health services. The scrutiny of companies like DirecTV and Dish is anticipated, particularly regarding their impact on rural areas and the involvement of private equity in the sector, with major players such as Amazon, Charter, Comcast, Disney, Netflix, and AT&T being named in the discussions.