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Charles Schwab’s Thinkorswim electronic-trading platform experienced a widespread outage shortly after the U.S. market opened on Friday, 11 July. Users reported being unable to log in or execute trades, saying the service was “completely inoperable” in multiple regions. The interruption left retail traders without access to quotes and order execution during the opening minutes of the session, a period that typically sees high volumes. Schwab had not issued a public statement or estimated a restoration time at the point users flagged the problem.