Best Buy has conducted mass layoffs of its Geek Squad employees, with reports indicating the scale of layoffs surpassing those in 2023 and potentially affecting thousands of workers. The layoffs, conducted by telephone, are part of a shift towards more online tech support, as indicated by discussions on the Geek Squad subreddit where employees are talking about 'going sleeper'. Multiple sources, including Reddit, The Verge, AP, and MSN, have confirmed the layoffs. There's speculation that some positions may have been displaced by AI, and the move is also linked to Best Buy's focus on Best Buy Health.