Salesforce has announced a $1 billion investment in Singapore over the next five years to expand its AI platform, Agentforce, and support the country's digital transformation. This initiative aligns with Singapore's National AI Strategy 2.0 and addresses labor force challenges caused by an aging population and declining birth rates. The investment is part of a broader $6 trillion digital labor market opportunity. The investment will enhance Salesforce's AI Research hub in Singapore, operational since 2019, which has produced over 100 research papers and patents. The hub will focus on developing AI solutions, including those for the aviation sector, in collaboration with Singapore Airlines. This partnership involves integrating Agentforce, Einstein in Service Cloud, and Data Cloud into the airline's customer management system to offer personalized services. Salesforce plans to expand its Hyperforce platform in Singapore by next month, ensuring data residency for its AI and cloud services. Additionally, the company is partnering with local educational institutions to upskill students and professionals in AI and CRM technologies, aiming to prepare the workforce for future demands. Marc Benioff, CEO of Salesforce, emphasized Singapore's pivotal role in AI innovation and productivity transformation. The investment underscores Salesforce's commitment to leveraging AI to create digital workforces and drive growth across industries.
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Billionaire Benioff’s Salesforce To Invest $1 Billion In Singapore https://t.co/8RhuxqFjB7