Hertz has recently implemented an artificial intelligence-based vehicle inspection system at its rental locations, including Atlanta airport, which uses high-resolution imaging to detect minor dings and scratches on returned cars. This AI technology, developed by machine maker UVeye, captures thousands of images when a vehicle enters and exits the lot, generating detailed damage reports that are reviewed by humans. Customers have reported receiving unexpected and costly damage charges, with some fees reaching $440 for minor imperfections and $80 for small door dings. The AI system is said to detect up to five times more damage than traditional inspections, leading to consumer frustration and backlash. Other car rental companies are also adopting similar AI scanners, raising broader concerns about the accuracy and fairness of these automated damage assessments.