#WATCH | FSSAI cracks the whip! Amid rising food safety violations, the regulator holds high-level talks with 70+ e-commerce players. What changes could be coming? @sameerdixit16 breaks it down on #ETNOW https://t.co/4muFrnibkq
FSSAI directs e-commerce platforms to step up food safety protocols, warns of strict action for lapses #FSSAI #Ecommerce #FoodSafety More Details ⬇️🔗 https://t.co/37FAoWTKPL
FSSAI directs e-commerce platforms to step up food safety protocols, warns of strict action for lapses https://t.co/KSEecoCBIb
India’s Food Safety and Standards Authority (FSSAI) has ordered e-commerce companies that sell or deliver food to strengthen safety and hygiene practices across their supply chains, warning that any lapse will draw “severe action.” The directive was issued by FSSAI Chief Executive G. Kamala Vardhana Rao during a 8 July meeting in New Delhi with representatives from more than 70 online platforms, reflecting mounting regulatory scrutiny of the country’s fast-growing quick-commerce and grocery market. Platforms must register or license all warehouses and storage sites and upload their details, complete with photographs, on the regulator’s FoSCoS portal. Businesses are also required to display their FSSAI licence or registration numbers on every receipt, invoice and cash memo issued to customers, and to publicise the regulator’s Food Safety Connect app on customer-facing documents. The agency further directed that every food handler involved in e-commerce fulfilment—whether employed directly or through third parties—undergo training under FSSAI’s Food Safety Training and Certification (FoSTaC) programme. Companies have been asked to submit detailed training plans and timelines, and to consider displaying ‘Date of Expiry/Use By’ information at the point of online purchase. Rao said the measures are intended to ensure accountability “from manufacturing to last-mile delivery.” The move follows recent state-level enforcement actions against quick-commerce dark stores found operating without food-safety licences, underscoring regulators’ determination to tighten oversight as consumer demand for rapid deliveries surges.